The Savills Blog

Savills implements strict Covid-19 measures in managed projects

Savills, together with the entire population of Viet Nam, are ready to fight the new wave of Covid-19.

Savills has redeployed more refined Covid-19 preventative measures in all their managed projects. The primary focus is on disinfection through spraying, notifying residents and clients with regular updates, emergency training, and in preparing separate isolation areas.

After being informed of the outbreak, Savills Hanoi Property Management Department moved to urgent action. The management board at each project immediately reinstated Covid-19 safety protocols. Lessons from the previous outbreak had been heeded. Prior to the outbreak in Hai Duong, Savills property directors had been participating in additional training for improved pandemic prevention to provide safe but effective management.

Savills Vietnam Hanoi office is in Leadvisors Tower. Their property management team has already distributed necessary medical supplies around the building, and in high footfall public areas. Signs have been posted at the entrances, reception, in and outside of elevators reminding everyone of the need to wear masks, regularly wash hands and to use hand sanitizer. Visitors without masks are provided a free mask to wear, if not, they are not allowed in. Imperia Sky Garden has also implemented these measures. The community living areas, halls, elevators are being regularly sprayed with disinfectant to ensure resident safety. Savills management teams have also prepared separate isolation areas to be ready for any worst case scenario.

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Every Savills managed project has implemented these measures, while providing refresher training for operational teams. Savills management boards are also regularly liaising and working closely with the authorities.

Ms. Vu Kieu Hanh, Savills Hanoi Director of Property Management said: “A property that is clean and well maintained helps develop more trust from residents and, importantly in these high stress times, supports their mental wellbeing. Under Covid-19, residents, tenants, or people working in the building have no choice but to trust the management board and operational teams, which is something we at Savills take very seriously.”

Ms. Kieu Hanh went on to say “Savills Property Cube app has direct management to resident messaging which essentially removes any need for close contact. Though the last outbreak gives us a great deal of confidence in how all our management teams and staff will respond, we are not taking anything for granted and are doubling down on our efforts to keep our residents, clients, customers and our staff free from harm. Our most urgent focus right now is to help everyone celebrate Tet safely. We are committed to carefully controlling the situation over lunar new year, and beyond.”

With residential and office markets in Viet Nam thriving, investors increasingly focus on project management and operations, rightly regarding this critical support as essential asset management.

The value of property management lies in long-term efficiencies to enable trouble free operations which also enhances the reputation of the property to prospective users. This all enables investors to shift focus to the next project, knowing their property is in the best possible hands. Savills deep understanding of property and their long experience in Viet Nam is further reinforced by their Property Management Department’s commitment to innovation and improvement of every aspect of their work. Savills is the leading property management services provider in Viet Nam.

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