In Vietnam, the trend of applying technology in property management is another solution to help service providers smooth operations. Smart use of technology is becoming a key differentiator of property management standards in Viet Nam, while establishing a clear competitive advantage for management services providers.
Meeting high standards of satisfaction in a post-Covid-19 world will require even smarter systems within buildings. We will see a rise of haptics. This enables user control without the need to touch a surface and is increasingly being adopted by the automotive sector.
“It’s when disparate companies come together under the same leased space,” Herman says.
Haptics uses technology to stimulate the senses of touch and motion, and will assist with all types of office ‘interactions’ including toilets, food preparation appliances, printers, lifts and doors.
Start-ups in the real estate tech sector attracted $44 billion of capital in 2019, compared with $10 billion in 2016. They are delivering tech solutions to buildings from their foundations to the roof, innovations that will provide the analytics necessary to monitor and achieve efficiencies and reduce emissions, while delivering the enhanced experience and financial benefits that drive future commitment from investors.
Five smart ways to shape the built environment
NCG Spaceti - This smart workplace partnership provides an ‘at scale’ IoT device-based data platform about offices and their environs. NCG Spaceti provides occupancy, booking, issue reporting, wayfinding, data analysis and environmental metrics all supplemented by an office community app.
Situm - is an indoor wayfinding and tracking solution designed for airports, shopping centres and hospitals. It merges signals such as WiFi, Bluetooth and information from the sensors in smartphones to help guide people without the need for additional hardware.
Nantum OS - Uses artificial intelligence to analyse building data from disparate systems, such as BMS, utility meters and access control, combining it with third-party sources, such as weather and IoT sensors to optimise building performance and tenant comfort in real time.
BuildingIQ - This platform is built on five pillars: data capture and analysis, advanced modelling, measurement and verification, predictive control and expert human analysis. It promises to deliver energy savings, improved operational efficiency and increased tenant comfort.
Property Cube - developed in-house exclusively for Savills managed projects. Its rapid uptake and success in Viet Nam has seen it deployed in Savills managed projects in key APAC markets, such as Singapore and Hong Kong. This smart use of modern mobile technology has greatly improved speed of reporting, financial transparency, and direct management communications with residents; with, for property management units, direct dialogue with the developer. As well as offering a social platform for residents, it enables them to find information, forms and facility bookings, as well as have any maintenance issues dealt with promptly. Under pandemic, Property Cube, by becoming the management board-resident communication channel, removed the need for any close contact. Its use has seen management efficiency significantly increased, and operating costs of managed buildings transparently optimized.